Use promo code LAUNCH20 and save!
REFUND POLICY
A legal disclaimer
Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we invite you to review our refund policy below.
Products eligible for return
We accept returns for unopened, unused products in their original packaging within 14 days of receiving your order.
Non-refundable products
Opened or used products
Products purchased on sale or final sale (except in case of defect)
Gift cards
A legal disclaimer
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.